Credit Guide
Key information about our credit assistance services. We provide our full Credit Guide before we assist you, and you can ask for a copy at any time.
Who we are
Ankush Chopra, trading as Chop Loans (ABN 82 320 188 284), is an authorised Credit Representative (Credit Representative Number 567193) ofFinsure Finance & Insurance Pty Ltd, Australian Credit Licence 384704, a licensed provider of credit assistance under the National Consumer Credit Protection Act 2009 (NCCP Act).
Our aggregator
Finsure is ultimately owned by MA Financial Group Limited (ACN 142 008 428). We only ever assist you with the credit product we believe is best for you and your circumstances. If we introduce you to a loan from MA Financial Group Limited or any of its subsidiaries, we will specifically disclose this relationship to you again.
Our lenders
We provide information on a broad range of finance providers and loan products, and are accredited with 40+ lenders, including major banks, regional banks, and specialist and commercial lenders. The current top providers to which Finsure’s representatives introduced borrowers are ME Bank, Bank of Melbourne, CBA, Westpac, NAB, Firstmac Asset Finance, WISR Asset Finance, Macquarie Bank and ANZ. Our full Credit Guide lists every lender we are accredited with.
Information we need from you
Under the NCCP Act, before we suggest or help you apply for a loan or lease, or increase a credit limit, we must assess whether it would be unsuitable for you. To do this we must make reasonable inquiries about your requirements, objectives and financial situation, and take reasonable steps to verify your financial situation. A loan is unsuitable if you could not afford the repayments, or only with substantial hardship, or if it doesn’t meet your requirements and objectives. If we provide credit assistance, we will give you a copy of our preliminary credit assessment showing how we considered the product we suggested.
What we don’t provide
We do not provide financial or legal advice, and we make no representations about the current or future value of any property you finance. If you have doubts about your obligations under a loan, you should get independent financial and legal advice.
Fees
We may charge a fee for our services. If a fee applies, it will be set out in a Credit Quote provided to you before applying for finance. Lenders may also charge fees, such as application and valuation fees; these are detailed in the Credit Proposal Disclosure Document we give you before applying.
How we are paid
We may receive commissions from lenders for loans we arrange. These are not fees payable by you. Details are provided in your Credit Proposal Disclosure Document. We may also receive volume bonuses from lenders, which cannot be quantified in advance. If we pay a referral fee to someone who referred you to us, such as a real estate agent or accountant, it is not payable by you and will be disclosed in your Credit Proposal Disclosure Document.
Complaints
See our Complaints page for our internal process and the Australian Financial Complaints Authority (AFCA).