Privacy Policy

Chop Loans (Ankush Chopra, ABN 82 320 188 284) is an authorised Credit Representative of Finsure Finance & Insurance Pty Ltd (“Finsure”), Australian Credit Licence 384704. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This page summarises how we handle your information; Finsure’s full privacy policy also applies and is available at finsure.com.au or by calling Finsure on 1300 769 415.

Why we collect your information

We collect personal and financial information about you to provide our broking services, including assessing which credit products may suit you and arranging finance. If you don’t provide the information we ask for, we may be unable to help you arrange finance or provide other services.

What we collect and how

This can include your name, contact details, date of birth, identification, employment and income, assets, liabilities, expenses, credit history and details of the finance you need, and for business lending, information about your business and its owners. We collect it mostly from you (through our website, by phone, email, WhatsApp or in meetings) and, with your consent, from others as described below.

Who holds it

The information you provide is held by us and by Finsure and its wholly owned subsidiaries.

How we use it

• To arrange or provide finance and related services
• To obtain your credit information from a credit reporting body, as your agent, with your consent
• To verify details you give us, including with your employer, accountant or superannuation provider
• To verify your identity with the document issuer or official record holder through third-party systems
• To keep in touch about your loan and, if you agree, send you relevant updates (you can opt out at any time)

Who we may share it with

We may exchange your information with the following types of organisations, some of which are located overseas:

• Lenders and other providers of finance or products to you, or to whom an application has been made
• Financial consultants, accountants, lawyers and advisers
• Industry bodies, tribunals, courts or others in connection with a complaint about our services
• Anyone we are required by law to share it with
• Our associates, related entities, contractors and outsourcing partners, some of which are in the Philippines
• Your referees, such as your employer, to verify information you’ve provided
• Anyone considering acquiring an interest in our business or assets
• Organisations providing online identity verification

Our website

When you submit an enquiry, we receive the details you enter so we can respond. Our website may use cookies and analytics tools to understand how visitors use the site; these do not identify you personally unless you submit a form.

Access, correction and complaints

You can ask to access or correct the personal information we hold about you by contacting us. Finsure’s privacy policy explains how you can access or seek correction of your information, how it is managed and how to complain. If you have a privacy concern, please contact us first; see our Complaints page for next steps, including the Australian Financial Complaints Authority (AFCA) and the Office of the Australian Information Commissioner (oaic.gov.au, 1300 363 992).

Contact us

Chop Loans
Phone: 0433 020 750
Email: choploansaus@gmail.com